GENERAL DELIVERY INFORMATION

You can select your desired shipping method at checkout.

Delivery times are estimates and begin from the shipping date. We strive to deliver your order as quickly as possible; however, we cannot be held responsible for delays caused by remote delivery locations or adverse weather conditions. Please allow up to 7 business days for your order to arrive.

We ship from Monday to Friday, excluding holidays.

Please ensure that the billing and shipping address information is correct when placing your order, as we cannot redirect shipments. Additionally, your billing address must match the address on your credit card statement. Once your order has been shipped, you will receive a confirmation email.

SHIPPING DESTINATIONS

We ship to Austria, Germany, Switzerland and Liechtenstein.

For shipping to other countries, please contact us directly here.

SHIPPING COSTS

Austria: 6 EUR, free shipping for orders over 50 EUR

EU: 15 EUR, free shipping for orders over 50 EUR

Switzerland & Liechtenstein: 15 CHF (incl. customs and taxes), free shipping for orders over 100 CHF *

DELIVERY TIMES

Austria: 1-3 business days

EU: 2-5 business days

Switzerland & Liechtenstein: 3-7 business days

For express deliveries, please contact us directly here.

IMPORT DUTIES & TAXES

* For the aforementioned destinations, LE DUIGOU covers the customs duties. The price you see during the checkout process is the final sale price – no additional customs or taxes will be incurred.